Frequently Asked Questions

<p>Our live chat is available during our office hours 8.30 am until 5.00pm. Outside of these hours you can leave a message using our live chat form and a customer service agent will contact you.</p>
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If you would prefer to shop by category, you can navigate to them using one of the categories featured on our navigation bar at the top of the page. Simply click the category or sub-category you require, and it will take you to the category page. Here you will be able to filter products using the new filter function we have introduced. You will find this in the grey bar located just under the category page text. You can filter by subcategory, price, colour and star rating. We have also introduce...
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<p>Although you can use any internet browser when on polycohealthine.com, for the best user experience we recommend using Google Chrome.</p>
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1 On your computer, open Chrome2 At the top right, click More (this is shown as three dots).3 Click More tools. Clear browsing data.4 At the top, choose a time range. To delete everything, select All time.5 Next to "Cookies and other site data" and "Cached images and files" check the boxes.6 Click Clear7 Reload the Brosch Direct website by clicking the Refresh button.A handy guide for you to print out and keep can be found here....
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1 Click the menu button (shown as three lines) and select Options.2 Select Options.3 Select the Privacy & Security.4 In the Cookies and Site Data section, click Clear Data.5 Remove the check mark in front of Cookies and Site Data.6 With Cached Web Content check marked, click the Clear7 Close the Options Any changes you've made will automatically be saved.8 Reload the Brosch Direct website by clicking the Refresh button.A handy guide for you to print out and keep can be found here....
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1 Press the [Ctrl], [Shift] and [Del] Key together. A Popup-Window opens called “Delete Browser History”.2 Remove all checks except the selection "Temporary Internet files and website files".3 Click on the Button "Delete" to empty the browser cache. In comparison to other browsers there is no option to select the time period. You'll delete all cache data.4 Reload the Brosch Direct website by clicking the Refresh button.A handy guide for you to print out and keep can be found here....
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<p>Due to the wax coating on the inside of the pots they are not recyclable.</p>
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<p>This product is not waterproof</p>
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<p>Either side as long as the funnel is not touched. Full instructions can be found on the packaging.</p>
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<p>This product is not ISO cleanroom compliant</p>
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